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Transport arrangement

Useful when things don’t roll the way they should

Our service team packs your order with care in a closed package. Did you receive your purchase in a severely damaged state or was it clearly opened by someone else? We advise you to refuse the package. Your purchase will be returned to us automatically, and we will contact you as soon as possible.

The package has been accepted

Did you accept the damaged or opened package? Leave the product in its packaging and use our Warranty and service policy. We do our best to get you a new product in excellent condition as soon as possible.